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Latest research

Survey results

Survey 1 - How the keys to success vary across small business November 2015 (843KB) (pdf)

Survey 2 - How small businesses attract and retain customers April 2016 (1.6MB) (pdf)

Survey 3 - Barriers to growth for small businesses April 2016 (994KB) (pdf)

Survey 4 - The role of technology in growing a small business April 2016 (736KB) (pdf)


What small businesses are saying about small businesses February 2016 (1MB) (pdf)

What small businesses are saying about growing their business January 2017 (977KB) (pdf)

What online sellers are saying about running a small business January 2017 (1MB) (pdf)


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